Do you guarantee your items?
We are very proud of the items we sell and stand by them. Consequently we are happy to offer a comprehensive 6-month guarantee on every product. Some special products like our LP Turntable/Radio and Blood Pressure Monitors even have an extended warranty of 12 months to give you that little bit of extra security.
Either way, if for any reason you are not completely satisfied during the time of the guarantee we will replace the item in question or refund your purchase price in full. No questions asked! If the size is wrong, the colour does not match your outfit or you just expected something different - no worries, we are happy to replace or refund. Your satisfaction is our first priority.
How do I return items?
Please return any item to our Reply Paid Postbox - details are provided on every invoice. We would appreciate if you used the original packing or if no longer available ensure appropriate packing so that the item is not damaged in shipment. Please include a copy of your invoice or your name, address and contact details and let us know if you prefer a replacement or refund.
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